Privacy Notice

1. Who We Are

Zubicon Solar Equipment Trading & Greenery Maintenance W.L.L. is a company registered in the State of Qatar.

For questions about this Privacy Notice or your personal information, contact us using the details above.

2. Information We May Collect

Depending on how you use our website, we may collect:

• Your full name
• Mobile or WhatsApp number, when provided or where you request contact
• Email address, when provided
• Company or property name, when provided
• Project location
• Property or project profile
• Electrical-load and appliance information entered into the solar calculator
• Solar-system preferences and calculator settings
• The preliminary sizing results and PDF report generated from your entries
• Messages, documents or enquiry information you send to us
• Basic technical information needed for website functionality, security and troubleshooting

We request only the information reasonably necessary to generate your report, respond to your enquiry and provide the requested service.

3. How We Use Your Information

We may use submitted information to:

• Generate your preliminary solar-system sizing report
• Provide the calculator results requested by you
• Receive an identical copy of the generated report
• Review the project information entered into the calculator
• Contact you regarding the estimate only where you have separately requested contact or submitted a technical-assessment request
• Clarify technical or project requirements
• Arrange a technical assessment, site visit or quotation when requested
• Respond to questions submitted through the website, email or WhatsApp
• Maintain website and information-security controls
• Prevent spam, misuse, fraud or unauthorised activity
• Comply with applicable legal and regulatory requirements

Calculator information is used for preliminary assessment only. It is not treated as a final electrical design, approved solar design or guaranteed energy-production calculation.

4. Solar Calculator Reports

When you request a personalised PDF report, the report is generated using the information you enter into the calculator.

A copy of the following may be securely sent to Zubicon:

• Your submitted contact details
• Your project information
• Your electrical-load entries
• The calculator results
• The generated preliminary PDF report

The form will clearly inform you that Zubicon receives a copy of the report before you submit it.

Zubicon receives this information to maintain a record of the generated report and understand the preliminary project context. Zubicon will not contact you regarding a report-only download unless you separately select the optional contact permission.

5. Consent and Contact Preferences

Download Preliminary Report

To generate and download a personalised preliminary sizing report, the visitor must agree to the following:

I agree that Zubicon may process my submitted information and receive a copy of this preliminary sizing report. I have read the Privacy Notice.

This consent does not automatically authorise Zubicon to contact the visitor.

A separate optional checkbox will be provided:

Yes, Zubicon may contact me by WhatsApp or phone regarding this estimate.

This optional checkbox will remain unticked by default. Zubicon will not contact the visitor regarding a report-only download unless this option is selected.

Request Technical Assessment

Where the visitor submits a separate technical-assessment request, the visitor will be asked to agree to:

I request Zubicon to contact me regarding a technical assessment and agree to the processing of my submitted information. I have read the Privacy Notice.

The visitor may withdraw consent by contacting Zubicon. Withdrawal will not affect processing that lawfully occurred before the withdrawal request.

6. Direct Marketing

Submitting a calculator report does not automatically subscribe you to newsletters, mass WhatsApp messages or unrelated promotional campaigns.

Zubicon will use the submitted details to generate and maintain the requested report and, where separately authorised, respond regarding the specific solar-system estimate or enquiry.

Any separate electronic direct-marketing activity will require appropriate prior consent and will provide a method to stop receiving such communications. Qatar’s official guidance treats electronic direct marketing separately from service-related communications.

7. Sharing of Information

Zubicon does not sell or rent personal information.

Information may be accessible only to:

• Authorised Zubicon personnel
• Website-hosting, email, security or technical-service providers used to operate the website and deliver the requested report
• Professional advisers where reasonably necessary
• Government, regulatory or legal authorities where disclosure is required by applicable law

Service providers should receive only the information required to perform their assigned function.

8. International Processing

Some website-hosting, email, cloud or technical-service providers may operate servers outside Qatar.

Where information is processed through such providers, Zubicon will take reasonable steps to use reputable services and appropriate security measures. Personal information will not intentionally be transferred or disclosed for unrelated purposes.

9. Information Retention

Calculator enquiries and generated reports will normally be retained for up to 12 months after the latest relevant communication or report submission.

Information may be kept longer where:

• The enquiry develops into an active quotation, project or customer relationship
• Retention is required for contractual, accounting, legal or regulatory purposes
• The information is needed to establish, exercise or defend legal rights

Information that is no longer reasonably required will be deleted or securely removed.

10. Information Security

Zubicon applies reasonable organisational and technical safeguards to protect submitted information.

These measures may include:

• Restricted mailbox access
• Strong passwords
• Multi-factor authentication where available
• Secure website connections
• Form validation and spam protection
• Limited internal access
• Temporary deletion of generated report files from the website system after delivery, where applicable
• Website and system security updates

No internet transmission or electronic-storage system can be guaranteed to be completely secure. Zubicon will nevertheless take reasonable precautions appropriate to the nature of the information being processed.

11. Your Rights

Subject to applicable law, you may contact Zubicon to:

• Ask whether we hold personal information about you
• Request access to your information
• Request correction of inaccurate information
• Request that outdated or unnecessary information be deleted
• Withdraw consent where processing is based on consent
• Object to inappropriate use of your information
• Ask how your information has been used or disclosed

Requests may be sent to:

solar@zubicon-me.com

We may need to verify your identity before acting on a request.

Qatar’s data-privacy framework recognises rights relating to personal information and expects organisations to provide accessible ways for individuals to exercise those rights.

12. Cookies and Technical Information

The website may use essential technical cookies required for functionality, security, form submission and user-session management.

Where analytics or other non-essential tools are enabled, they may collect general information such as browser type, device type, visited pages and approximate location.

Calculator contact details and report information will not be intentionally used for advertising profiling without separate consent.

13. Third-Party Links

The website may contain links to third-party websites, WhatsApp, email services, maps or other external platforms.

Zubicon is not responsible for the privacy practices or content of third-party platforms. Visitors should review the privacy information provided by those services.

14. Children’s Information

The website and solar calculator are intended for adults, property owners, company representatives and persons seeking solar-system information.

Zubicon does not knowingly request personal information from children through the calculator.

15. Changes to This Notice

Zubicon may update this Privacy Notice when website functions, service providers, legal requirements or business processes change.

The revised version will be published on this page with an updated revision date.

16. Contact Us

Questions, correction requests, deletion requests or privacy concerns may be submitted to: